Customers’ Attitude towards Cashless Transactions at Salem District

Abstract

Cashless transactions encourage and support people in numerous dimensions. Now-a-days, cashless transactions are used by most of the people in society due to its countless benefits. However, some people hesitate to use cashless transactions due to the risk involved in the transactions. Hence, an attempt is made to study the customer’s attitude towards the usage of cashless transactions. The data has been collected by using convenience sampling technique. The size of the sample is 70. The primary data has been collected through a structured questionnaire from the respondents of the Salem district. For analyzing the primary data, statistical tools namely mean, standard deviation, t-test, and F-test are used with the help of Statistical Package for Social Science (SPSS) software. The study has found that cashless transactions are the fastest and most convenient.