Factor Analysis of Employer-Employee Behavioral Changes in the Software Sector due to work from Home Culture

Abstract

The Covid-19 pandemic made Work-From-Home (WFH) the new way of working. The pandemic Covid-19, sweeping the world, has rendered a large proportion of the workforce unable to commute to work, as to mitigate the spread of the virus. The pandemic has changed the way people work, and more and more people are choosing to WFH. Unlike traditional work patterns, this approach has limitations and has had a significant impact on both organizations and individuals. This has resulted in both employers and employees seeking alternative work arrangements. This study investigates the impact that family-work conflict, social isolation, distracting environment, job autonomy, and self-leadership have on employees’ productivity, work engagement, and stress experienced in the employees working in software industries. The work also brings about the factors for employees to be hesitant to return to office for work. This paper involves a study on WFH behavioural changes in the employees and managers of software industries. For this study, two separate questionnaires for employers and employees of the software sector are prepared and survey responses are collected. 350 Responses from employees and 240 responses from employers/managers of various software industries in Bangalore are collected via email, phone calls, and in person meetings. Factor Analysis is carried out to identify the groups of interrelated variables and understand how these variables are related to each other. The significant factors which largely contribute to the opinions of employers and employees are analysed. Recommendations on how to address these factors are provided.